Simulated workplaceCAQA Riverside Pulp and Paper is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
PPMCAQA RiversideSimulated workplace
Simulated workplace
Simulated Business Resources

For trainers and assessors

How to use CAQA Riverside Pulp and Paper with your students, what is included, and the mapping to the Pulp and Paper Manufacturing Industry Training Package.

PPM release 3.1Skills Insight
What is included

One simulated business, ready for assessment

A complete fictional employer

Public site and staff intranet for one business in the industry, with its history, services, values, locations, six departments and ten named roles. Everything is fictional and labelled as such on every page.

14 controlled documents

Policies, procedures, forms, templates, a register and a plan written in controlled-document style with document codes, owners, versions and review dates. Forms and templates are fillable on screen and print to PDF.

5 working systems

Record-keeping apps with realistic seed data: table, card and board views, add, edit, delete, search, filter, CSV export and a one-click reset. Records are stored in the student's browser, so every student starts from the same seed data.

Inbox, notices and calendar

Eight work requests from managers and colleagues that point the student at scenarios, documents and systems, a notice board, and a business calendar the student can add to.

8 assessment scenarios

Role-based workplace tasks at Entry, Intermediate and Advanced level, each with context, brief, task checklist, deliverables, linked documents and systems, assessor notes and a printable evidence summary.

Mapping to current units

Every scenario is mapped to current units of competency and qualifications on training.gov.au for this training package, so trainers can align tasks to their own assessment tools.

How to use it

A typical delivery pattern

  1. Orient the class. Walk students through the home page, the departments and the people so the business feels real before any task begins. Ask them to read About this simulation.
  2. Assign roles. Students sign in as the role a scenario names (or one you choose). The choice is stored only in their browser and shapes the greeting, inbox and evidence summary.
  3. Issue the work request. The inbox message for a scenario reads like a real instruction from a manager. Students open it, follow the link to the scenario and read the brief.
  4. Work in the systems and documents. Tasks tell students which policy to apply, which form to complete and which system record to create or update. Forms print to PDF; systems export CSV.
  5. Collect evidence. The scenario page ticks off tasks and prints an evidence summary listing every record the student created or changed, their notes and the units mapped. Combine it with your own observation checklist and questions.
  6. Reset between cohorts. Each browser starts from the same seed data. A reset on the About this simulation page clears everything a student did on that device.
Unit mapping

Scenarios mapped to current units

Codes and titles were taken from training.gov.au on 10 September 2026 (Pulp and Paper Manufacturing Industry Training Package, release 3.1, developed by Skills Insight). Mapping shows which units a scenario gives evidence towards; it is not a substitute for your own assessment mapping.

ScenarioLevelUnits of competencyQualifications
Receive, inspect and grade incoming recovered fibre loads
Recovered Fibre and De-inking
EntryPPMHRF202 Receive recovered fibre
PPMRES201 Receive materials
PPMRES202 Unload materials
PPMWHS201 Participate in work health and safety processes
PPMIND202 Work effectively in the pulp and paper industry
PPM20121 Certificate II in Pulp and Paper Operations
Pick, package and dispatch a customer order by rail
Finishing, Converting and Warehouse
EntryPPMWAR201 Store product
PPMWAR202 Prepare and dispatch product
PPMWAR203 Package warehouse product
PPMWHS201 Participate in work health and safety processes
PPM20121 Certificate II in Pulp and Paper Operations
Run stock preparation and rectify a refiner freeness drift
Pulping, Stock Preparation and Paper Machine
IntermediatePPMSPR301 Perform stock preparation operations
PPMPRS301 Identify and rectify operational problems
PPMCSK301 Operate process control equipment
PPMWHS301 Contribute to work health and safety processes
PPMQAS201 Apply basic quality practices
PPM30121 Certificate III in Pulp and Paper Operations
Perform a power boiler day shift with an opacity watch
Steam, Power, Water and Chemical Recovery
IntermediatePPMSTM301 Perform steam boiler operations
PPMSTM201 Monitor and control boiler operations
PPMPRM201 Undertake operator level preventative maintenance
PPMPRM202 Perform lubrication
PPMWHS301 Contribute to work health and safety processes
PPM30121 Certificate III in Pulp and Paper Operations
Coordinate the forming fabric change at the October shutdown
Pulping, Stock Preparation and Paper Machine
IntermediatePPMPRV301 Co-ordinate and direct clothing changes
PPMDEO301 Perform dry end operations
PPMWEO201 Monitor and control wet end operations
PPMWHS402 Identify, assess and control work health and safety risk in own work
PPMPRM201 Undertake operator level preventative maintenance
PPM30121 Certificate III in Pulp and Paper Operations
PPM40121 Certificate IV in Pulp and Paper Operations
Investigate recurring couch breaks to root cause
Pulping, Stock Preparation and Paper Machine
AdvancedPPMWEO401 Troubleshoot and rectify wet end systems
PPMPRS401 Solve systemic problems
PPMQAS401 Oversee quality assurance process
PPMWHS401 Maintain work health and safety processes
PPMSPR401 Troubleshoot and rectify stock preparation systems
PPM40121 Certificate IV in Pulp and Paper Operations
Control effluent and odour hazards over a 48-hour watch
Health, Safety and Environment
AdvancedPPMENV401 Monitor and control environmental hazards
PPMENV201 Identify and monitor environmental discharges and emissions
PPMWAS401 Troubleshoot and rectify water systems
PPMWHS402 Identify, assess and control work health and safety risk in own work
PPM40121 Certificate IV in Pulp and Paper Operations
Implement week one of the October production plan and evaluate compliance
Site Leadership, Planning and Quality
AdvancedPPMPLN401 Implement production plan
PPMQAS501 Evaluate production processes for regulatory and quality compliance
PPMWHS501 Manage work health and safety processes
PPMIND501 Evaluate emerging technologies and processes
PPMPRS401 Solve systemic problems
PPM50121 Diploma of Pulp and Paper Operations Management
PPM40121 Certificate IV in Pulp and Paper Operations
Qualifications

All 4 current qualifications in PPM

The business is written to suit the featured qualifications; the rest can be supported by adding scenarios, which CAQA can do on request.

CodeTitleLevelStatus here
PPM20121Certificate II in Pulp and Paper OperationsCertificate IIFeatured here
PPM30121Certificate III in Pulp and Paper OperationsCertificate IIIFeatured here
PPM40121Certificate IV in Pulp and Paper OperationsCertificate IVFeatured here
PPM50121Diploma of Pulp and Paper Operations ManagementDiplomaFeatured here
Delivery format

Delivery and LMS compatibility

Hosted web application

Runs in any modern browser on desktop, tablet or phone. No installation, no plug-ins, no student accounts. Each package has its own address, for example bsb.caqa.com.

LMS ready

Link to the whole site, a scenario or a single document from Moodle, Canvas, aXcelerate, Cloud Assess, Blackboard or any LMS that can open a web link. A SCORM wrapper that launches the site and records completion can be supplied on request.

Privacy by design

Student entries stay in the student's browser (local storage). Nothing is sent to CAQA or to any server, so no personal information is collected and no accounts are needed. Students print or export their evidence for submission.

Accessibility and motion

Keyboard navigable, screen-reader labels on controls, reduced-motion support and a visible Motion toggle on every page.

Licensing

Licensing and usage

RTO licence

Licensed to the RTO under the CAQA Resources licence agreement for use with its enrolled students and staff across all its campuses and delivery modes. Contact CAQA for pricing and reseller terms.

Intellectual property

All content, fictional entities, documents and software remain the intellectual property of CAQA. The RTO may print and adapt documents for its own delivery within the licence.

Customisation

Branding and customisation

Branding

A private copy with the RTO's own business name, colours and logo can be produced on its own address.

Content

Extra documents, scenarios, systems and staff roles can be added, and existing ones adjusted to match the RTO's assessment tools, industry partners or state requirements.

Integration

Deep links per scenario and per document, optional SCORM launch package, and evidence summaries in a format that suits the RTO's assessment records.

FAQ

Questions trainers ask

How do students use this site for assessment?

Assign a scenario from the Scenarios page. Each scenario places the student in a mill role, points them to the procedures and systems they need, and lists the deliverables and the units of competency it supports.

How do students sign in?

Students sign in with the login their RTO issues for the site. Every student sees the same intranet, documents and seed records, and their own shift log, permit, work order and incident entries are kept separately.

How are the records students create kept?

Records a student creates in a system are stored against their login and can be exported by the trainer for the assessment portfolio. Seed records are read-only so the baseline mill state is the same for every student.

Can I reset a student's work?

Yes. The trainer dashboard has a reset for each student and each system that removes their entries and restores the seed records. Use it between assessment attempts or at the end of a cohort.

Can I customise the mill to match my learners' workplace?

Yes. Trainers can add scenarios, upload additional procedures, adjust setpoint sheets and edit inbox messages from the trainer dashboard. The supplied controlled documents are versioned so you can always return to the original.

Does the site replace practical assessment on real plant?

No. The site supports the planning, record-keeping, problem solving and communication evidence for the units. Practical operation of boilers, pulpers, paper machines and mobile plant must be assessed on real or simulated equipment under supervision.

Talk to CAQA

Pricing, reseller terms, matched assessment kits and private branded copies: info@caqa.com.au or 1800 266 160. Browse the full catalogue at caqaresources.com.au.